Over the last 10 years we have
designed over 1,000 websites for independent insurance professionals. During
that time is has become very obvious that it’s harder working with agents who
are building their first website compared to ones who are redesigning ones
already in place. Reason being is there
is a lot of trial and error involved before your site is truly going to help
you make or save money. It’s not about “Bells and Whistles”, it’s
about designing a site around the way you actually run your business, so it
helps you and makes you more efficient. Below you will find our top 3 tips for improving
or building your insurance website in 2016.
1 Don’t Stress About Making It
Perfect – Perfect Doesn’t Exist
Whether you realize it
now or not, it really doesn’t matter if the car is red or green in the picture
representing “Auto Insurance”. As an insurance professional you are going to
use your website differently than let’s say a florist. What this means is your
website should help you become more efficient, that might mean letting your
clients make payments, file claims, fill out forms or enroll online for smaller
secondary products such as Dental Insurance. You likely won’t know exactly what
efficiency tools are going to work until you launch the site and see how your
clients use it. We call it “Battle Testing” the website. The key of course is
getting your clients to “use it”. Once this happens, referrals are not far
behind.
Forget About Instant SEO Results – You May Not Even Want What Them
Anyway
The first question we
ask an insurance professional looking to build a website is… “Do you want referrals
or do you want online price shoppers?” In most cases the broker answers “referrals”.
If this is the case then your site design and marketing strategy should change.
The site now needs to be designed as a “referral converter” for you. This means
you have to have “branding”, information about who runs the company,
testimonials, an active social media presence. Think about realistic scenario’s,
maybe the son of a client is told to use you for auto insurance, he Google’s
you, finds your site. Now your site needs to make him feel comfortable to
contact you. It’s about creating “online credibility”.
3 Remember You Sell Someone Else’s Products
The overall key to
success is to remember you sell insurance, the carriers are the ones
controlling the products, the pricing and the plan structure. This means your
website should focus on the services that you offer. It should tell people who
runs the company, why you are unique and what type of value you bring to the
table. It’s still amazing how many agents don’t want to put their pictures on
their sites…… big mistake! The consumer wants to do business with someone they
trust and can identify with. Make no mistake if they wanted a transactional
relationship they would have gone to a “Big Name Online Corporation” online.
If you need help and
guidance with your website and social media presence in 2016 please visit www.benefitstore.net and
request a free consultation.
Ken French
President
973-607-1916 Ext 1